Terms and Conditions
By placing an order through this website you agree to the following trade terms and conditions:
Any orders placed using our website at fratinbrothers is a direct purchase from the winery by you the customer.
All wine must be ordered in multiples 6 or 12 bottles. You can only create your own "mixed case" by selecting any wines that we currently offer for sale by the bottle.
All wines are sold subject to availability, any vintage or price changes will be notified prior to processing and dispatch.
We accept payment by Paypal, MasterCard, Visa, or American Express. We do not accept Diners Cards.
Orders are normally dispatched within three working days from receipt of order using either Australia Post or the most cost effective carrier depending upon your location.
Please give clear instructions regarding address, location and what to do if nobody is at home when the courier calls.
Fratin Brothers reserves the right not to dispatch wines in exceptionally hot weather or prior to long weekends.
It is illegal to sell wine to anyone under the age of 18. By placing an order with Fratin Brothers you confirm that you are at least 18 years of age. Remember, it is an offence to obtain liquor on behalf of a person under the age of 18 years; this includes purchasing the wines as a gift. If in doubt our couriers may request some form of ID with proof of age at the time of delivery.
By listing your email address on your order, you consent to being added to our eNewsletter database.
If you have any delivery problems, please contact us at firstname.lastname@example.org or telephone us on 03 5352 3322
If you are at all dissatisfied with the quality of our wine or our performance in any way, please contact us at email@example.com or telephone us on 03 5352 3322
Our terms and conditions may change from time to time.